Abby Holton

Customer Service & Support Team Lead at 1st Choice Cabinetry

Abby Holton has a diverse work experience spanning multiple industries. In 2003, they worked as an Office Assistant at Alan Holton, OB-GYN, where they were responsible for tasks such as filing patient records and relaying notes for the doctors. From 2012 to 2017, Abby was a Leading Designer at Origami Owl, where they worked on designing lockets that tell stories. In 2020, Abby worked as a Verification Specialist at CAI- Capital Associated Industries. Their duties included verifying information and ensuring accuracy. Abby also has experience in customer service and support, as they worked as a Scheduling Coordinator at 1st Choice Cabinetry, where they managed installation schedules and resolved customer inquiries and complaints. Most recently, Abby served as a Customer Service & Support Team Lead at 1st Choice Cabinetry, where they were responsible for overseeing a team, setting objectives, and communicating with upper management. Throughout their work experience, Abby has shown strong organizational and communication skills.

Abby Holton attended North Raleigh Christian Academy from 1995 to 2001 and obtained a high school diploma in Customer Service Management from Sanderson High School from 2001 to 2004. Abby is currently pursuing a certification in CompTIA IT Fundamentals+ at Wake Technical Community College.

Links


Timeline

  • Customer Service & Support Team Lead

    September, 2022 - present

  • Scheduling Coordinator

    August, 2020