Katelyn Heintz

Katelyn Heintz is an experienced professional in customer experience and logistics management, currently serving as the Customer Experience & Logistics Manager at 20/20 Onsite since January 2018. Katelyn has a strong background in patient advocacy, issue resolution, and collaboration with cross-functional teams to enhance patient satisfaction. Prior experience includes roles as a Client Management Consultant at Sentient Jet, where Katelyn excelled in delivering exceptional customer service, and as a Residential Counselor at Search for Change, Inc., facilitating the transition of individuals with severe mental illnesses. Katelyn's career began as a Law Office Assistant, complemented by an internship at Old Colony YMCA SPARKS. Katelyn holds a Bachelor of Arts in Sociology from Stonehill College and has also studied at the National University of Galway.