Courtney Mitchener

Customer Account Experience Lead at 23andMe

Courtney Mitchener is a seasoned professional currently serving as a Senior Support Specialist at 23andMe since October 2021, where responsibilities include cross-functional collaboration, managing an outsource support team, and acting as a subject matter expert in Security and Account Access. Previous roles include Customer Care Representative at 23andMe, Retail Wellness Specialist at Therabody, X-ray Technician and Wellness Consultant at BodySpec, and Customer Service Product Specialist at Evogen Nutrition. Courtney also held management positions at Vitality Bowls and Mondavi Center, and gained experience as a Sports Nutrition Intern and Research Assistant during tenure at the University of California, Davis, where a Bachelor of Science in Nutrition Science was earned from 2013 to 2018.

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23andMe

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23andMe is on a mission-driven company with big dreams of using data to revolutionize health, wellness and research. They want to improve healthcare. They want to prevent disease. They want to give individuals control over their health data. They want to dramatically accelerate the pace of research. They want to develop better drugs smarter and faster. There is no comfort zone. They do not shy away from controversy, and they never give up. They are pioneering a new world, centered on the consumer, where success depends on bold ideas and unprecedented scale. Big is key, and thinking big drives them.