Courtney Mitchener

Customer Account Experience Lead at 23andMe

Courtney Mitchener is a seasoned professional currently serving as a Senior Support Specialist at 23andMe since October 2021, where responsibilities include cross-functional collaboration, managing an outsource support team, and acting as a subject matter expert in Security and Account Access. Previous roles include Customer Care Representative at 23andMe, Retail Wellness Specialist at Therabody, X-ray Technician and Wellness Consultant at BodySpec, and Customer Service Product Specialist at Evogen Nutrition. Courtney also held management positions at Vitality Bowls and Mondavi Center, and gained experience as a Sports Nutrition Intern and Research Assistant during tenure at the University of California, Davis, where a Bachelor of Science in Nutrition Science was earned from 2013 to 2018.

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