[24]7.ai
Rafael Perez Fernandez currently serves as the Organizational Development Lead and previously as an Organizational Development Consultant at [24]7.ai since November 2021. Prior to this role, Rafael was a Technical Support Specialist at LogMeIn from June 2020 to November 2021, and worked as a Talent Acquisition Specialist at Allied Global Corporation between November 2017 and June 2020. Earlier experience includes a position as a Customer Service Representative at TELUS International Central America from April 2014 to October 2017. Rafael is pursuing a Bachelor’s degree in Industrial and Organizational Psychology from Universidad Panamericana - Guatemala, an endeavor that began in February 2021. Additionally, Rafael attended Universidad de San Carlos de Guatemala in 2014.
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[24]7.ai
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247-ai is using artificial intelligence and machine learning to understand consumer intent. Their technology helps companies create a personalized, predictive and effortless customer experience across all channels.