Rodney M.

Rodney M. is a seasoned professional with over a decade of experience in training and customer service. Currently serving as a Sr. Training Manager at [24]7.ai since March 2012, Rodney M. has developed and conducted training programs for new hires and existing employees, maintained training records, and acted as a liaison between clients and staff to resolve issues. Additionally, experience includes extensive work with learning management systems (LMS), providing support and troubleshooting. Prior experience at Aditya Birla Minacs Worldwide Ltd involved effective customer service and technical support, as well as team assistance and training new hires. Rodney M. holds a PGDM in Business Analytics from Alliance University and an AME Certification in Aerospace Ground Equipment Technology from VSM Aerospace.