Ahmed Nagy-Khedr

Ahmed Nagy-Khedr is a seasoned professional in corporate sales and customer care, currently serving as the Head of Corporate Sales at 2B since February 2019, where strategic leadership and effective sales strategies are employed to enhance revenue growth. Previously, Ahmed held various leadership roles at ECCO Outsourcing from June 2012 to February 2019, including Head of Operations for BPO and Key Account Leadership, overseeing a significant customer service program with over 1,500 agents. With a strong foundation in call center operations, customer experience, and team management, Ahmed has demonstrated expertise through progressive roles that began as a Call Center Representative at Vodafone and ECCO Outsourcing. Educational credentials include a Bachelor's degree from the Higher Institute of Social Work and a high school diploma from Al-Kobba Military School.