Mohammed Nadeem is a seasoned IT and customer service professional with extensive experience in technical support, sales, and customer experience management. Starting as a Technical Support Assistant at Hi-Tech Solutions, Mohammed provided critical IT support, followed by roles at Xpress Mart Ltd and Expert IT, where responsibilities included configuring hardware and troubleshooting network issues. Transitioning to Vocus, Mohammed excelled as a Sales and Retention Specialist, fostering client relationships and implementing CRM systems. Currently serving as a Customer Experience Specialist at 2degrees, Mohammed manages key customer accounts and leads the sales team in the absence of management, demonstrating adaptability and leadership. Educational qualifications include a Bachelor of Technology in Computer Engineering and a Masters of Technology in Computer Science.
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