Joanne Borromeo-Ramos is an experienced professional in retail, marketing, and business development with a comprehensive background spanning over 20 years. Currently serving as the AVP for Retail and Marketing, Quality Assurance and Training at 2GO Group, Inc. since October 2013, Joanne has successfully driven annual revenue increases and expanded national retail coverage. Previous roles include Head of Business Development at Mail and More Business Services, Inc., where Joanne developed the "Lite" business model and established departmental KPIs, and Head of Business Development for Homegrown Accounts at Dynamic Outsource Solutions Inc., directly reporting to the CEO. Earlier experience at DHL Philippines Corp. as Branch Manager involved overseeing sales, marketing, and operations of the Laguna branch, enhancing staff efficiency and operational systems. Joanne's career began at The Westin Philippine Plaza as a Front Office Agent. Educational qualifications include a Master's degree in Information Management from Asia Pacific College and a Bachelor's degree in Hotel and Restaurant Management from The Philippine Women's University.