Gerard Eksteen is an Information Technology Help Desk Analyst at 2U since February 2023, previously serving as a Desktop Support Engineer at Vox Telecom from January 2021 to February 2023, and as a Desktop Support Technician at Frogfoot during the same period. Gerard's experience includes a role as a Customer Service Representative at bOnline Limited, providing support for VoIP systems, and at WNS, assisting customers with utility bills as a pay monthly customer service agent. An internship at the City of Cape Town involved desktop support and network administration. Gerard holds a CompTIA A+ N+, NQF5 Information Technology: System Support degree from CTU Training Solutions (2018-2019) and an ND in Environmental Management from Cape Peninsula University of Technology (2014-2016).
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