JG

Jose A. Garcia

Project Analyst - Pharmacy And Ancillary Benefits at 32BJ Benefit Funds

Jose A. Garcia has a diverse work experience across multiple industries. Jose A. started their career as a Projects Engineer at Johnson & Johnson, where they coordinated projects and performed equipment validations and qualifications. Jose A. then worked as a Chemistry Instructor at the University of South Florida, where they facilitated the learning process for chemistry and engineering students. After that, they gained customer service experience as a Customer Service Specialist at Capital One Auto Finance, where they handled loans and provided optimal customer service.

Following this, Jose worked as a Production Supervisor at ACE - Advertisement Carriers Enterprises, managing workflow, quality control, and employee performance. Jose A. then joined Building Service 32BJ Benefit Funds, where they held various roles. Initially, they worked as a Benefit Representative, providing customer service, resolving eligibility issues, and assisting in training sessions. Jose A. later became a Research Analyst, collecting and analyzing requests for changes and generating reports. Jose A. then transitioned to the role of Benefit Representative III, supervising team members and managing urgent requests.

Most recently, Jose served as a Member Services Development and Learning Coordinator at Building Service 32BJ Benefit Funds. In this role, they designed and developed training modules, managed training content, and organized training logistics.

Overall, Jose A. Garcia has demonstrated a strong ability to manage projects, provide excellent customer service, and develop and deliver training programs. Jose A. 'sexperience spans industries such as healthcare, finance, education, and production.

Jose A. Garcia completed their Bachelor of Arts (BA) degree in Chemistry at the University of South Florida from 2007 to 2010. Prior to that, they pursued Chemical Engineering at the University of Puerto Rico-Mayaguez from 2002 to 2006.

Links

Timeline

  • Project Analyst - Pharmacy And Ancillary Benefits

    July, 2022 - present

  • Member Services Development And Learning Coordinator

    August, 2021

  • Benefit Representative III Field Offices Representative NYC New Jersey Boston Washington DC

    October, 2017

  • Research Analyst

    July, 2016

  • Benefit Rep I Benefit Rep II

    July, 2013