3i Infotech
Shalini Gupta is an experienced professional in Training and Quality, currently serving as the Head of Training & Quality at 3i Infotech Ltd. since July 2022. Prior to this role, Shalini held the position of GM-Training & Quality at Live Digital Marketing Solutions Pvt. Ltd. from April 2018 to July 2022, and served as Senior Manager Training & Quality at Vertex Customer Management India Private Limited between November 2013 and December 2017. Shalini’s expertise encompasses enhancing organizational profitability and service delivery, mentoring teams, ensuring compliance with organizational policies, and analyzing performance metrics to drive improvements. Earlier career roles include Assistant Manager Training Development at DigiCall Teleservices Pvt. Ltd. and Senior Trainer at Reliance Communications, where Shalini was responsible for training execution and talent development.
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