Peter Cordero

Peter Cordero is an IT Support Specialist at 3Sixty Duty Free, responsible for managing customer technical and system support cases via phone and email and updating technical documentation. Previously, Cordero served as an IT Help Desk Technician at CyberDental Corp, where responsibilities included managing end-user requests, creating tickets, monitoring ticket resolution times, and ensuring the functionality of computer hardware. Cordero's background also includes experience as a Firefighter/Paramedic with Miami Dade County Fire Rescue Dept and as a Clinical Support Technician at Baptist Health. Cordero holds a Bachelor of Science in Criminal Justice from Florida International University and completed a program at Ironhack in 2023.