Austin Grady

Austin Grady currently serves as an IT Support Specialist at Oklahoma State University, having transitioned from a Customer Support Engineer role at Atlassian. Prior to these positions, Austin spent over seven years at Evernote, culminating as a Senior Technical Support Security Specialist, where responsibilities included account security, service abuse mitigation, and collaboration with legal teams on policy violations. Earlier experience includes technical support roles at Trusource Labs and leadership in an AmeriCorps NCCC FEMA Corps program, demonstrating skills in team management, project organization, and technical issue resolution. Austin holds a Bachelor of Arts in International Relations with a focus on International Business from Texas State University.