Monica Cazorla Espinosa

Monica Cazorla Espinosa is an accomplished professional with extensive experience in account management, customer service, and operations across various industries. Currently serving as Tl RTS Accounts Receivable at 411 Locals since July 2020, Monica has demonstrated excellence in account retention and problem-solving, earning recognition as the best in the AR II Collections department for six consecutive months. Prior roles include Senior Account Manager at International Cruise & Excursions, Inc., and Customer Care Professional at American Express, where Monica was responsible for global account management and product placement. With a strong background in content coordination for the Diplomado de Sexualidad Humana and operational leadership in roles at DVDnow and Purno Ham Studi, Monica possesses a diverse skill set. Educationally, Monica holds a degree in Industrial Design from Universidad Iberoamericana, Ciudad de México.