Toluwalase Borisade

Toluwalase Borisade is a skilled technical support professional with diverse experience in the telecommunications and engineering sectors. Currently serving as a Networks Technical Support Advisor at 4Com since May 2024, Toluwalase provides technical assistance for broadband and VOIP solutions. Prior roles include a Tier 2 Broadband Advisor at Shell Energy, where Toluwalase managed complex broadband faults and maintained a high First Contact Resolution rate, and a Broadband Technical Adviser, focusing on customer satisfaction and technical problem resolution. Earlier positions include serving as a Care Specialist at Pleasant Valley Care, an Engineering Assistant at WATO Power and Services LTD, and an Engineering Intern at Lagos State Radio Service. Toluwalase holds a Bachelor of Science degree in Engineering Physics/Applied Physics from the University of Lagos, completed in 2018.