4xi Global Consulting
Tony Johnson, CCXP, is a seasoned professional in customer experience and employee engagement, with a career spanning over two decades. As the Founder and Principal of Ignite Your Service Training and Consulting since August 2014, Tony focuses on enhancing customer experience and leadership development through workshops and organizational speaking. In addition, Tony serves as the Customer Experience Officer at 4xi Global Consulting & Solutions, where strategic consulting is provided to improve business processes and sales acumen. A committed volunteer, Tony contributes to the CXPA Florida Network and the Florida SBDC at UCF Advisory Board Council. Prior experience includes significant roles at Aramark, where leadership in Customer Experience and Service Excellence was demonstrated, significantly impacting organizational performance and guest satisfaction. Tony holds a Bachelor of Science degree in Journalism/Political Science from Ball State University.
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4xi Global Consulting
4xi Global Consulting & Solutions is a team of talented leaders from both client-side and service provider side creating an impact in the Human Experience (HX) for people at work, in education, rest, and at leisure. We believe in a people first, experience led philosophy, whether client, employee, or guest – their experience is the fundamental foundation of success. We work with corporations, service providers, and innovators: - Amenities, Design & Operations - Customer Experience (CX) - Training & Development - Strategic Partnership & Growth - Innovation - Solutions & Support Our Strength is in the Power of Our Collective.