David Bracewell

Customer Service Team Leader at 54North Homes

David Bracewell has held various roles in customer service and team leadership throughout their career. David has experience working in call centers, contact centers, and as a self-employed contractor. David's most recent role is as a Customer Service Team Leader at 54North Homes, where David manages a team across multiple office locations. Prior to this, David worked at DHL Parcel as a Customer Service Team Leader and at Atkins Asset Management as a Helpdesk Operator/Customer Service Advisor. David also took a career break in 2019 to travel and assist with a property renovation project.

Location

Hythe, United Kingdom

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54North Homes

54North Homes owns and manages over 3,000 homes throughout Yorkshire. Our homes range from one-bedroom apartments to 4-bedroom family homes, from general needs housing to extra-care homes and student homes. The housing association was formed in December 2022, through a merger between Leeds & Yorkshire Housing Association and York Housing Association and is a subsidiary of the Karbon Homes Group. At 54North, we believe in providing high quality, affordable homes that are safe, warm and secure and in supporting our customers to live well in their communities. We put customers at the heart of everything that we do and strive to provide an excellent level of service. This extends beyond the bricks and mortar of our homes to empowering our customers and working in partnership to offer a range of other services, from training to financial support. In addition to investing in our existing properties, we have an ambitious development programme and will provide 250 new sustainable homes throughout Yorkshire in the next three years to help address the shortage of good-quality affordable housing in the region.