5CA International
Eleonora Bozhilova is a seasoned professional in quality assurance and training, currently serving as a Senior Agent at 5CA since February 2022. Previously, Eleonora held the position of Team Manager at Sutherland from February 2017 to May 2020, where responsibilities included organizing and managing a team of 15, overseeing budgets and administrative tasks, and providing training and mentorship. Eleonora holds a degree in Humanities, specializing in Philosophy, from Sofia University St. Kliment Ohridski, completed in 2011.
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5CA International
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5CA was founded in 1998 by its CEO, Otto van Haaren, with the mission to provide customers around the globe with outstanding customer support; using their preferred channel, at their most convenient time, in their own language.