Romi Lockitch

Romi Lockitch currently serves as a WFM Analyst at 5CA, where responsibilities include creating and maintaining process improvements in forecasting, scheduling, and real-time management, alongside implementing training plans for new hires and coordinating payroll across multiple countries. Prior experience includes roles such as WFM Planner, Junior WFM Planner, Traffic Controller, and Game Support Agent at 5CA, as well as Marketing Manager at J AND J REWARDS (PTY) LTD and Marketing Content Manager at Sea Monster, where accountability for content marketing initiatives to drive traffic and customer engagement was prominent. Early career experience encompasses roles in customer service and management, including Assistant Store Manager at IYOS Jewellery and Sales Assistant at United Herzlia Schools. Romi holds a Bachelor of Arts in Psychology and English from the University of Cape Town and an Honours in Applied Psychology from the University of South Africa.