5CA was founded in 1998 by its CEO, Otto van Haaren, with the mission to provide customers around the globe with outstanding customer support; using their preferred channel, at their most convenient time, in their own language.

Outsourcing

5CA International

Otto van Haaren

Christina Demetre

Tony Doyle

Kos Gaspari

De Hong Chan

Łukasz Cieślak

Carlos Castillo

Agustin Escalante

Anna Ozdelen

Taylan Düzgün

Jelmer Ijbema

Joep de Jong

Kruger Pretorius

Robin Harinck

Jan Betz

David Bos

Robèrt Van Diem

Melinda Brooks

Job Mangelmans

The Data and Analytics team at 5CA International uses advanced data methodologies to collect, analyze, and interpret customer support metrics. This team provides actionable insights to enhance customer service effectiveness, drive strategic decision-making, and optimize overall operational performance, ensuring a data-driven approach aligns with 5CA's mission of delivering outstanding, personalized customer support globally.

Data and Analytics

Operations Team

Directors and Leads

HR and Recruitment Team

Data and Analytics

About

Team members

Other teams at 5CA International

Operations Team

Directors and Leads

HR and Recruitment Team