60 Decibels makes it easy to listen to the people who matter most. Their Lean DataSM approach turns customer voice into high-value insights that help you grow your business and maximise your impact.

Community & Lifestyle

Research

60 Decibels

Sasha Dichter

Fabianna M.

Tom Adams

Sol Eskenazi

Nicola Mitchell

Lindsay Smalling

Katie Reberg

Gabi Brito Barbosa

Einar Pedersen

The Customer Experience and Strategy team at 60 Decibels leverages customer feedback to enhance product offerings and optimize business strategies. This team combines expertise in customer satisfaction, product ownership, business innovation, people operations, and strategic management to turn customer insights into actionable improvements, ultimately driving growth and maximizing impact.

Customer Experience and Strategy

Sales and Marketing

Research and Project Management

Customer Experience and Strategy

About

Team members

Other teams at 60 Decibels

Sales and Marketing

Research and Project Management