Eileen Anzabwa

Eileen Anzabwa has a solid work experience in project management and customer experience management. Eileen started their career as an intern at Silver Bullet in 2012. In 2013, they joined Craft Silicon where they worked as a Technical Writer, creating user manuals for software products, and later as a Customer Experience Manager, focusing on relationship-building and proactive customer management activities. During their time at Craft Silicon, they achieved an 85% renewal rate of existing contracts and improved the quality of customer service by 65%. In 2018, they moved to Legibra Solutions Ltd as a Project Manager, responsible for managing software implementation projects and ensuring successful go-live for customers. Eileen established a sustainable work environment, resolved project issues efficiently, and improved data reporting and analysis. In 2022, they joined 64 Robots as a Project Manager.

Eileen Anzabwa attended Strathmore University from 2005 to 2009, where they studied Business and Information Technology. Eileen also obtained several certifications in various business-related fields from the European Business University of Luxembourg, including Business Ethics, Business Management, Business and Sustainability, Entrepreneurship and Communication, Marketing Management, Project Management, and Women and Leadership. The exact months and years of obtaining these certifications are not provided.