66degrees
Claire Giacomo is a Senior Conversational Engineer at 66degrees, specializing in the development of Intelligent Virtual Agents (IVAs) since May 2023. Previously, as a Senior Business Consultant at ConvergeOne from April 2021 to May 2023, Claire managed multiple IVAs and collaborated with developers on technical implementations. Claire's earlier role as a Project Coordinator at Merck Animal Health from June 2019 to April 2021 involved extensive collaboration with cross-functional teams to engage a customer base of around four million and track project metrics using tools such as Veeva and Jira. Claire holds a Master of Business Administration in Management from Montclair State University and a Bachelor of Arts in Literature from Ramapo College of New Jersey.
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