AmyJoyce DeLaney has a diverse work experience spanning various roles and industries. Their most recent position is as a Senior Manager of Customer Care at 6sense, where they began in February 2022. Prior to that, they spent over ten years at Oracle, starting in September 2008. During their time at Oracle, they held several roles, including Senior Manager of Campaign Services and Manager of Customer Care Operations. In these roles, they achieved significant results, such as a >5x increase in direct reports, increased campaign production by 3x, and a reduction in errors. Before Oracle, AmyJoyce worked at Responsys as a Customer Care Manager and Senior Technical Support Engineer. AmyJoyce also gained experience at CVS Caremark Corporation as a Technical Support Representative. AmyJoyce began their career at Saratoga Systems, CDC Software as an Office Services Administrator, where they successfully coordinated marketing materials and managed a fundraising program. AmyJoyce also has experience working at The Harker School as an Assistant to the Technical Director and at Starbucks Coffee Company as an Assistant Store Manager.
AmyJoyce DeLaney holds a Bachelor of Arts (B.A.) degree from Ithaca College, where they studied Drama, Anthropology, and Spanish. The specific years of their education are not provided.
February, 2022 - present
Sr. Manager Customer Care and Sales Operations at ABM Respiratory Care
Sr Manager Customer Care & Commercial Business at GiGstreem
Sr. Manager, Customer Care And Billing at Fusion Connect
Sr. Manager Customer Care Planning at Hitachi Construction Machinery Americas
Sr. Manager, Customer Care at Infor