Olivia Pilz

Olivia Pilz has a diverse work experience spanning various roles and companies. Olivia is currently working at 6sense as the Manager of Strategic Customer Success for the West region, a position they have held since March 2023. Prior to this, they were a Customer Success Director for Strategic Accounts at 6sense from August 2022 to March 2023. Olivia also served as a Senior Customer Success Manager for Strategic Accounts at 6sense from March 2022 to August 2022, and as a Senior Customer Success Manager for Enterprise clients from February 2021 to February 2022.

Before joining 6sense, Olivia was a Customer Success Manager at Codility from September 2020 to February 2021. Prior to that, they worked at Engagio, where they held multiple roles including Account Manager for Corporate & Mid-Market clients from February 2020 to September 2020, Customer Success Manager from January 2019 to February 2020, and ABM Specialist from December 2017 to January 2019.

Olivia's earlier work experience includes roles at Nitro, Inc., where they worked as an Enterprise Sales Representative from May 2016 to August 2017 and as a Market Development Representative from November 2015 to April 2016.

Additionally, Olivia co-owned Hapa San Francisco, a Filipino Food Truck, from August 2010 to December 2013. In this role, they were responsible for customer interaction, hiring/training of employees, securing relationships with event planners for large-scale festivals, and managing customer relationships with corporate clients such as Tesla, Genentech, Google, YouTube, Airbnb, VMWare, and Palantir.

Overall, Olivia Pilz has gained extensive experience in customer success management, account management, sales, and owning a business throughout their career.

Olivia Pilz obtained a Baking and Pastry Degree from the California Culinary Academy, where they attended from 2005 to 2006. In addition to their formal education, Olivia has also obtained various certifications in different fields. In 2021, they obtained a certification in Fundamentals of Next Gen Marketing from 6sense, and a certification in Psychology of Diversity and Unconscious Bias from Udemy. In 2020, Olivia obtained a Demandbase Solutions Certification from Demandbase. In 2018, they obtained certifications in Customer Success Management from Gainsight and Sales: Customer Success from LinkedIn.