Jessica Richards

Jessica Richards is an accomplished Business Process Analyst at 7 17 Credit Union since December 2021, focusing on evaluating and enhancing business processes while coordinating a core-processing system replacement project. Jessica also serves as an IT Consultant and Bookkeeper at Electronix Plus 1 Technology Services, assisting independent medical practices and law firms with IT project implementations. Prior experience includes roles as an IT Support Specialist and Junior IT Support Specialist at Trumbull Industries, and various IT positions at InfoCision Management Corporation, where responsibilities included desktop administration and help desk support. Jessica holds a Master's of Digital Science in Enterprise Architecture, a Bachelor's of Technical and Applied Studies in Computer Technology, and an Associate's Degree in Art Studies from Kent State University.