HigherEchelon, Inc.
Melissa Shrout is a seasoned professional with extensive experience in business process analysis and accounts payable management. Currently serving as a Business Process Analyst at HigherEchelon, Inc., Melissa has also held the position of QA Validation Analyst at SAIC since September 2016. Melissa's previous roles include Global Travel, Card and Meetings at Engility Corporation, where responsibilities encompassed travel budget management and the implementation of relevant procedures. Prior experience includes various positions at L-3 Communications, where responsibilities ranged from accounts payable to administrative support. With a strong foundation in fiscal management, compliance, and customer service, Melissa has consistently fostered effective relationships with stakeholders and contributed to departmental success.
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HigherEchelon, Inc.
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HigherEchelon, Inc. (H.E.) is a service-disabled veteran owned, human and organizational performance consulting firm that works with both public and private sector clients to enhance performance. We work at the intersection of leadership and technology to help organizations overcome their challenges and achieve their highest level of potential by optimizing the output of people, processes, and technology. Offerings Human Capital Services: HigherEchelon’s Human Capital Services practice focuses on the human dimension of performance as well as organizational culture and procedural excellence. We believe that combining resilient and adaptive leaders with a positive culture and efficient processes breeds long-term, sustainable growth. Technical Services: From the development of missile systems to gaming software, HigherEchelon’s technical services reach a wide breadth of program requirements. HE is involved with the entire life cycle of several programs with services including original development, virtual training, and full-implementation program management. Additionally, HigherEchelon provides highly specialized technical engineering and project management expertise on a variety of classified defense programs. Salesforce Consulting: HigherEchelon, Inc. (HE) is a seasoned, experienced developer and implementer of Salesforce, the world’s #1 customer relationship management (CRM) Cloud-based solution. Our Salesforce practice is a Registered Consulting Partner with a customer rating of 9.81 out of 10. HigherEchelon's strategic and industry specific understanding of Salesforce implementation and customization allows clients to unleash the full potential of Salesforce. CMMI Level 3 | ISO9001:2015