Akanksha Yadav

Akanksha Yadav is an experienced product lead with a strong background in digital transformation and platform modernization across various industries. Currently serving as Product Lead at 7-Eleven, Akanksha successfully launched and scaled the 4.X version of the mobile app, catering to 45 million customers. Previous roles include Senior Product Manager at The TJX Companies, where Akanksha developed a comprehensive roadmap for Buyer tools and implemented a self-service reporting capability. As a Senior Business Consultant at MassMutual, Akanksha launched a modern web platform for financial advisors, improving efficiency and reducing customer service call volume. Akanksha's earlier experience includes positions at John Hancock, IBM, CGI, and Infosys, demonstrating a consistent focus on enhancing customer experience through innovative digital solutions. Akanksha holds an MBA in Entrepreneurship from Babson College and further training in Product Management from the Product Institute.