Lina Bai currently serves as an IT Service Delivery Manager at 7-Eleven, where responsibilities include leading incident triage and improving monitoring systems to enhance business continuity. Previously, Lina held similar roles at Squiz and Newpath Web, successfully managing major incidents and spearheading service improvement initiatives. Lina's early career included participation in infrastructure planning at Public Transport Victoria. Educational qualifications include a Master's degree in Project Management from Monash University and a Bachelor's degree in Computer Science from Beijing Institute of Technology.
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