8x8
Dan Usher is a seasoned professional with extensive experience in solutions delivery and telephony systems. Currently serving as a Solutions Delivery Consultant at 8x8 since July 2018, Dan previously held various roles at Bose Corporation from October 2008 to July 2018, including Global Process Owner for Telephony, where responsibilities encompassed the administration of Avaya Aura Contact Centre and stakeholder engagement. Earlier career positions include System Support Specialist, European Knowledgebase Coordinator, and Technical Support Analyst at Bose, as well as multiple roles at Micro Medical, Kent County Council, and Henry Schein, demonstrating a strong background in technical support and process management across diverse industries. Dan’s education includes studies in information technology from Medway Information Technology Services and qualifications from The Robert Napier School.
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