Marvin Protacio has extensive experience in technical consulting and customer support, currently serving as a Managed Service Advisor at 8x8 since June 2022. Prior roles include Technical Service Manager at Five9, where Marvin provided account management and project management for clients, and a CFE Consultant and Service Administrator at SAP Concur, delivering consultancy on expense solutions. Previous positions include Technical Support Representative at West Corporation and Convergys, as well as Customer Service Representative at Aegis PeopleSupport Philippines Inc., all focused on delivering high-quality customer service and technical troubleshooting. Marvin holds a Bachelor of Science in Marine Engineering from Asian Jobs and Careers, completed in 2011.
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