Nasella G.

Nasella G. currently serves as the Team Lead for Premium Customer Care at 8x8 since May 2022. Prior experience includes roles as a Customer Success Onboarding Specialist at Genesys and an Inhouse Trainer for Mitel Implementation Services at CSS Corp ICT Services. Nasella has an extensive background in project management, having held the position of Implementation Project Manager at Mitel, where responsibilities included managing UC, ECC, and Mobility hosted ShoreTel projects, leading design and deployment phases, and fostering collaboration across teams. Earlier roles include Enterprise Operations at Concur Technology/SAP, where client business reviews and contract management were key responsibilities, and Customer Service Representative at Juniper Networks, focusing on technical support case management. Educational background includes attendance at Trace College in Makati from 1990 to 1993, along with completion of secondary education at Makati High School.