Patrick Thiele is a seasoned technical account manager with extensive experience in the telecommunications industry, currently serving as a Senior Technical Account Manager at 8x8 since September 2022. Patrick's previous roles include Solutions Engineer at RingCentral, Senior Manager of Technical Customer Success, and Principal Technical Account Manager at Mitel, as well as Senior Technical Account Manager and Escalations Engineer at ShoreTel. Early in his career, Patrick worked as a Systems Engineer at NEC Unified Solutions and held various positions from Installation Supervisor/Sales Engineer/IT Manager to Telephony Field Technician at Kiwitel. Patrick also has a background in electrical engineering, having served as a Sub Station Technician and completed an apprenticeship at the South East Queensland Electricity Board. Patrick earned an Associate Diploma in Electrical Engineering from the Queensland Institute of Technology.
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