A Closer Look
Jen Reck has extensive experience in client management, account management, project managing, and coordinating editor teams. Jen has worked at A Closer Look since April 2007, holding various titles such as Director of Client Management, Senior Manager, Client Management, Account Manager, and Senior Shopper & Scheduler Support Project Manager. Prior to this, Jen worked at Gables Residential as an Assistant Manager & Bookkeeper. Jen graduated from The University of Texas at Arlington in 1995.
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A Closer Look
For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.