JE

John van Exel

Quality Assurance Analyst at A Closer Look

John Van Exel, M.S. is currently employed as a Quality Assurance Analyst at A Closer Look, Inc. Their previous roles include Technical Support Agent at Harte Hanks and Manager at IBM/Tivoli. With a background in Information Services and Automation Management, John has effectively managed LANs, hardware, and software support in various environments. John holds a Master of Science in Management of Information Systems from the University of Central Texas.

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Austin, United States

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A Closer Look

For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.