Robert Richardson

Robert Richardson has extensive experience in technical support and desktop support roles, currently serving as a Deskside Support Technician at DallasNews Corporation since December 2008. Key responsibilities include providing executive support, migrating end users to Windows 11, utilizing Kace1000 for application deployment, and creating custom Windows images with integrated Office applications. Prior experience includes roles at Manpower as a Desktop Support Specialist and IBM Global Services, where Richardson supported Dell hardware and offered Hyperion Enterprise/Essbase support. Initial experience in the field began with service in the US Army as a Radio Teletype Operator. Educational qualifications include a General degree from Mansfield High School and an Associate of Applied Science in Computer from Tarrant County Junior College.