Aimee Baker Weed

Aimee Baker Weed is a seasoned professional with extensive experience in customer service management and quality analytics. Currently serving as Supervisor of Quality Analytics at A Place for Mom since November 2014, Aimee oversees global QA and training relationships, including international travel for training and auditing. Prior to this role, Aimee worked at Synsor as a Customer Service/Project Coordinator and held various positions in customer service management at companies such as DataDawgs, Netflix, Yahoo!, Dynamic Transactions/PayPlace, GetMedia, Microsoft, and WebTV. Aimee has a proven track record of developing policies and training programs, improving operational efficiency, and enhancing customer satisfaction across multiple organizations.