Chad Vermeland

Chad Vermeland is an experienced IT professional currently serving as a Senior Desktop Support Technician at A Place for Mom since August 2024, specializing in desktop support and Active Directory. Prior to this role, Chad held various positions at Ascend Learning from August 2017 to May 2024, including Technical Services Lead, where responsibilities included communication and training, as well as Technical Support Specialist roles focused on Office 365 administration and ServiceNow. Earlier experience includes working as a Helpdesk Technician at ISPN HelpDesk + Network Services with expertise in network security and as a Help Desk Support Specialist at Geek Squad, where problem-solving and documentation skills were developed. Chad holds a technical certification in Computer Systems Networking and Telecommunications from Centriq's IT Career Program.