Vincent Lopez

Vincent Lopez is an experienced professional in contact center operations and customer service management, with a career spanning over 20 years. Currently serving as the Director of Inside Sales at A Place for Mom since May 2025, Vincent previously held significant roles including Director of Contact Center Operations at Progress Residential® and various managerial positions at Sears Holdings Corporation and Grainger. Expertise includes leading large teams, driving strategic initiatives for customer care and advocacy, and enhancing operational performance. Vincent has a proven track record of improving customer service outcomes, sales, and team engagement across diverse organizations. Vincent holds a degree from the University of Phoenix.