Eric Color has a solid work experience in the field of Information and Communication Technology (ICT). Eric began their career at A. Schulman de Mexico in 2000 as an ICT Coordinator, where they were responsible for supervising staff, managing computer operations, network, servers, and applications. Eric also played a key role in establishing the ICT department, defining policies, procedures, and responsibilities. In 2006, Eric was promoted to ICT Manager, where they managed the ICT department, providing strategic direction and ensuring effective utilization and provisioning of ICT services. Eric also oversaw all ICT projects and budgeting initiatives.
In 2014, Eric joined A. Schulman, Inc. as the ICT Service Desk Leader for the Americas region. Eric created and managed the Service Desk function, providing support to over 1,200 end-users in multiple locations. Their role involved leading a distributed team and implementing standard procedures to offer localized and aligned support.
From 2015 to 2016, Eric served as the ICT Regional Leader for Latin America at A. Schulman, Inc. In this role, they acted as a liaison between the business and ICT team, providing advice and translating business needs into ICT actions for the region.
In 2016, Eric's role expanded to become the Regional IT Director for LATAM at A. Schulman, Inc. Their responsibilities in this position are not specified, as the end date for this role is not provided.
Overall, Eric Color has a strong background in ICT management, with expertise in creating and leading teams, implementing standard procedures, and aligning ICT services with business goals.
Eric Color has a diverse education history. Eric earned a Master's degree in Information Technology Management from Universidad del Valle de México during the time period of 2008 to 2010. Before that, they completed their undergraduate studies at Instituto Tecnológico de San Luis Potosi and obtained a degree in Computer Systems Engineering from 1996 to 1998. Prior to their undergraduate studies, they attended Mexico Technology Jobs from 1993 to 1996, where they focused on their field of study, Computer Systems Engineering.
In addition to their formal education, Eric Color has also obtained several certifications to further enhance their skills and knowledge. Eric acquired the ITIL Foundations certification from Pink Elephant in August 2012. In June 2012, they received certification in Neuro-Linguistic Programming from ITESM Campus San Luis Potosi. As early as October 2006, they obtained an Executive Skills certification from the same institution. Furthermore, in May 2004, they acquired a Management Skills certification also from ITESM Campus San Luis Potosi.
It's worth mentioning that Eric Color's education history does not specify any obtained month or year for the Six Sigma Champion certification, suggesting that further details are not available.
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