Jinx Chatagnier has worked in a variety of roles since 2006. From 2006 to 2009, Jinx worked as a Technical Support Rep at Sykes, where they received back-to-back calls gathering information, taking notes, and troubleshooting with customers to resolve issues quickly. From 2009 to 2012, Jinx worked as an Advanced Repair Agent at Best Buy, where they serviced Windows, Mac, and UNIX based systems and gained experience in file system recoveries. From 2012 to 2015, Jinx worked as a Linux Systems Administrator at Hostgator.com, where they provided support for dedicated, VPS, and shared hosting infrastructures. From 2015 to 2016, Jinx worked as a Linux Triage Administrator at Hostgator.com, where they addressed support tickets quickly and efficiently. Finally, from 2016 to 2017, Jinx worked at A Small Orange as a Web Administrator and Web Advisor, where they had to diagnose complex customer server and application issues and provide quick and accurate solutions in a collaborative environment.
Jinx Chatagnier attended Q. Burdick Job Corps from 2006 to 2007, where they studied Computer Repair and Networking. In 2006, they obtained a CompTIA A+ certification from CompTIA. In 2012, they obtained an Intel Retail Edge certification from Intel Corporation. In 2019, they obtained a cPanel & WHM Administrator Certification (CWA), a cPanel & WHM System Administrator I Certification (CWSA-1), and a cPanel Professional Certification (CPP) from cPanel.
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