Adam K.

Adam K. is a seasoned Cx and Service Design Consultant currently with A2Dominion Group since April 2023. Previously, Adam held various positions at Capita Customer Management from October 2015 to February 2023, including CX Service Design & Delivery Manager, where notable projects included digital transformations for major charities and utilities, as well as customer experience improvements for leading retailers and telecom providers. With expertise in project management and service design across multiple sectors, Adam demonstrated strong leadership skills in roles ranging from Senior Consultant to Analyst, particularly with the Ministry of Justice on technology transition and infrastructure projects. Adam's educational background includes a BA (2.1 hons) in Business and Management from Oxford Brookes University.