Heather Gahlla

Heather Gahlla is an experienced IT professional currently serving as an Engineer-Endpoint Management at a360inc since November 2021. With a strong background in application support and administration, Gahlla has held positions at Hyosung America and a360inc, where responsibilities included developing silent install scripts, managing SCCM deployments, creating WQL queries for AD integration, and troubleshooting OS Migration Task Sequences. Previous roles involved technical support for various applications, coordinating with software developers, and reducing incident ticket counts through proactive monitoring. Gahlla's career began as a File Clerk at Loncar & Associates, where data entry and general office duties were primary tasks.