Rubén Palazón González

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in managing stakeholder communications and overseeing the project life cycle of CRM Dynamics services using Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, where data visualization and system testing were key responsibilities, alongside work as an eCommerce Business Analyst for PetsGlory, focusing on market analysis and strategy development. Ru also contributed to Project Management Without Borders as a Volunteer External Communications Manager, leading marketing efforts in a team setting, and previously served as a Business Analyst at Pactic Media Concepts Pvt Ltd, where data analysis and campaign optimization played critical roles in achieving financial goals. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.