Joy Kaipara

Head Of Customer Experience at AA New Zealand

Joy Kaipara is currently the Head of Customer Experience at AA New Zealand, with previous experience in various managerial roles in companies like EROAD, New Zealand Post/Kiwibank, APN News & Media, and Westpac New Zealand Limited. Joy has a strong background in training, project management, sales operations, and customer service across different industries.

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Previous companies

Org chart

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Manager

Nadine Tereora

Chief Executive Officer

Peers

Paul Stevens

Head Of Delivery - Shared Services

Mark Savage

Chief Strategy Officer

Philip C.

Chief Technology Officer

Reports

Kris Moses

Partnerships Manager

Rudy Bhatt

Customer Service Team Manager

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Timeline

Head Of Customer Experience
February, 2024 - present
National Manager | Channel Capability And Performance
October, 2020
National Sales And Operations Manager | The New Zealand Automobile Association
August, 2017