Brandon Winkler

Brandon Winkler has extensive experience in the insurance and customer service sectors, currently serving as Lead Analyst in Insurance Product and Technology at AAA Missouri since August 2014. His roles at AAA Missouri include Supervisor of the Policy Management Group, Quality Assurance Coordinator, and Customer Care Coordinator, with responsibilities encompassing staff operations, quality assurance, training, and system testing. Prior to AAA Missouri, Brandon worked as a Recovery Specialist at EOS USA, assisting borrowers with student loan defaults, and as a Dispatcher at Cooper Heating, Cooling, Plumbing, and Electrical, where efficient fleet management was crucial. Additionally, experience at T-Mobile involved high balance risk mitigation through collection efforts.