Ernie Thackray

Ernie Thackray is a seasoned professional in the insurance and financial services industry, currently serving as Sr. Manager and Agile Product Owner at AAA Life Insurance Company since December 2023. Prior experience includes roles at Mutual of Omaha, where Ernie held positions as Business Systems Manager and Contact Center Technology Advisor, focusing on operational excellence and strategic cloud technology initiatives. At Lincoln Financial Group, Ernie directed business systems analysis, supporting customer service objectives through technology and analytics. Ernie's career began at CSG Systems as a Business Systems Analyst, with a focus on contact center systems and project management. Ernie holds a BGS in Management Information Systems from the University of Nebraska at Omaha.