Amanda Krotz

Amanda Krotz is an experienced professional with a diverse background in customer relations, billing, and retail management. Currently serving as a Billing Account Representative at Anesthesia Associates of Kansas City since August 2020, Amanda manages claims for Medicare, Medicaid, and military/veteran plans, contributing to the organization's financial health. Prior experience includes a role as a Customer Relations Specialist at Charter Communications, where Amanda provided Tier 3 support, trained new employees as a Learning Ambassador, and received multiple awards for customer service excellence. Earlier positions as Assistant Store Manager at Eddie Bauer Home and Store Manager at Lane Bryant involved employee management, financial oversight, and enhancing customer experience, showcasing strong leadership and operational skills throughout Amanda's career. Amanda holds a degree from The College of Wooster.