Suzanne Graham

Suzanne Graham has a diverse work experience spanning several industries. Suzanne started their career at MCI as a Brand Manager for Local Service in 1996. Suzanne then moved on to Network Solutions as a Director of Domain Name Product Marketing from 2001 to 2004. Suzanne later joined AOL, where they served as the Director of Partner Marketing for Direct Response from 2004 to 2006. Suzanne then worked at AARP as a Marketing Consultant from 2006 to 2008, managing strategic initiatives and leading program management for Membership Experience and Development. Suzanne continued their career at BroadSoft as a Marketing Consultant from 2009 to 2010, where they were responsible for managing online digital marketing and launching a brand redesign. Suzanne returned to AARP in 2011 and held various roles, including Director of Digital Member Experience and Vice President of Digital Customer Relationship Management. In these positions, they oversaw the development and implementation of strategies to enhance customer relations, marketing platforms, and the overall member experience. Suzanne's expertise lies in marketing management, program development, and strategic planning.

Suzanne Graham's education history begins with their completion of a Bachelor of Science/Bachelor of Arts degree in Economics and Sociology at Allegheny College. This took place from 1986 to 1988. Suzanne went on to pursue a Master of Business Administration (MBA) in Marketing at The George Washington University School of Business, which they completed from 1990 to 1992.

In addition to their formal education, Suzanne Graham has also obtained two additional certifications. In June 2017, they achieved an Advance Email Marketing Certification from Simplilearn. Suzanne further obtained a Professional Scrum Master I certification from Scrum.org in November 2019.