AAT Kings
Jody Grossfeldt is a seasoned professional in the tourism sector, currently serving as General Manager of Operations & Experiences at AAT Kings since February 2023. With a robust background at AAT Kings, which includes roles such as General Manager of Guided Holidays and Inspiring Journeys, Head of Guest Experiences, and Day Tours Manager, Jody has cultivated extensive expertise in customer experience and operations. Prior to this, a tenure as Director of Customer Strategy & Value Creation at Transport for NSW was held from August 2021 to February 2023. Jody's career commenced at Wonderland Sydney as Business Development Manager, followed by the role of Regional Touring Manager at APT Travel Group. Educational credentials include a Masters of Business Administration in Marketing & Tourism from the University of Technology Sydney and a Bachelor of Leisure Studies from UNSW.
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AAT Kings
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At AAT Kings we strive to represent the very best that Australia and New Zealand has to offer. Our people are warm, friendly, engaged and enthusiastic. We love a laugh and a good story. We celebrate our great characters and our authentic personalities. We are always respectful, we deliver brilliant service and we are proud of our heritage and our culture. Our goal every day is to share Australia and New Zealand with our guests and to bring these two amazing countries to life. Come and share Australia and New Zealand with us!